Welcome to the Privacy Policy of Steadfast Business Consulting LLP (SBC). This policy outlines how we collect, use, and share the personal information you provide through our websites, surveys, mobile applications, social media platforms, and other services—whether online or offline—that reference, include, or are accompanied by this Privacy Policy (collectively referred to as the “Services”).
Our Privacy Policy also explains:
- Your rights and choices regarding your personal information, and how you can exercise those rights.
We understand the importance of your privacy and are committed to handling your information responsibly. This Privacy Notice details how SBC collects and processes personal information through its websites, devices, products, services, and applications that reference this policy (collectively, “SBC Services”). By accessing or using SBC Services, you agree to the practices described in this Privacy Notice.
- Personal Information We Collect
Information You Provide:
We collect personal information that you voluntarily provide when using our Services. This may occur when you register for an SBC program or service, participate in a survey, provide a testimonial, place an order, engage in an interactive feature or forum (e.g., chat), or contact us with a question, comment, or request. The type of information collected depends on the specific Service or program you use and may include your name, address, email address, phone number, social media account details, zip code, and demographic information. If you provide personal information about others to us or our service providers, you confirm that you have the authority to do so and to allow us to use that information in accordance with this Privacy Policy.
Information From Third Parties:
We may combine the information you provide with personal data obtained from other sources. These sources may include joint marketing partners, public databases, demographic data providers, publications, professional organizations, social media platforms, individuals with whom you are connected on social media, caregivers, companies, and other third parties assisting with recruitment or onboarding processes, as well as other relevant entities.
Automatic Information:
We automatically collect and store certain information about your interactions with SBC Services. This includes data about your engagement with products, content, and services provided through SBC Services. Like many websites, we use cookies and other unique identifiers to gather information when your web browser or device interacts with SBC Services or third-party content served on behalf of SBC on other websites.
- What Information Do We Collect Automatically from Your Device? And How Do We Use It?
We and our third-party service providers may collect information automatically from your device in a variety of ways, including:
Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services you are using. We use this information to ensure that the Services function properly.
Using cookies: Cookies are small text files stored directly on your device. We use cookies to collect information such as time spent on the Services, pages visited, the pages you view immediately before and after you access the Services, the search terms you enter, and other anonymous traffic data. Cookies allow us to recognize you and personalize your experience, to facilitate navigation, and to display information more effectively. We also use cookies to gather statistical information about the use of the Services in order to understand how they are used, improve them, and resolve questions about them. If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or to be given the choice of declining or accepting cookies from the SBC website.
IP Address: Your IP Address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) visited. Collecting IP Addresses is standard practice and is done automatically by many websites, applications and other services. We use IP Addresses for purposes such as calculating usage levels of the Services, helping diagnose server problems, and administering the Services.
Precise Real-Time Location Information: For certain Services, consistent with your privacy choices, we may collect precise, real-time information about the location of your device. We may use your device’s location to provide you with personalized location-based services and content, including marketing communications. You may be permitted to allow or deny the use of your device’s precise location, including via the pop-up served by your browser or mobile device, or by managing your location services preferences through your device settings.
- How We Use Your Personal Information
We may use your personal information for the following purposes:
- Service Delivery: To provide the programs, services, or information you request.
- Customer Support: To assist with inquiries or resolve issues.
- Service and Product Updates: To keep you informed about our services, products, programs, or notices related to your account.
- Marketing Communications: To send promotional content that may interest you.
- Interactive Features: To enable participation in polls, surveys, promotions, or chat functionalities.
- Personalization: To tailor content and enhance your user experience.
- Social Sharing: To support sharing features within the Services.
- Messaging Services: To enable you to send messages to others.
- Business Operations: For data analysis, audits, fraud prevention, Service improvement, hiring, and campaign effectiveness assessment.
- Legal and Compliance: To comply with applicable laws, legal processes, or government requests, enforce terms and conditions, protect rights and safety, or pursue available remedies.
We may use anonymized, de-identified, or aggregated information for lawful purposes where permitted.
- Disclosure of Your Personal Information
Your personal information may be shared with:
- Service Providers: Third-party organizations assisting with tasks such as customer support, research, program administration, or marketing.
- Business Partners: Third parties providing marketing communications or products, as per your preferences.
- Messaging Recipients: Individuals to whom you send messages.
- Legal and Regulatory Authorities: As required by law, including during audits, inspections, or legal proceedings.
- Corporate Transactions: Entities involved in mergers, acquisitions, joint ventures, or other business reorganizations.
- Good Faith Disclosures: When necessary to protect legal rights, user safety, or Service integrity, or to comply with government requests.
We may also disclose anonymized, de-identified, or aggregated information for lawful purposes.
You will be notified if your personal information is shared in ways not outlined above, with an option to opt-out.
- Information Security
We employ technical, administrative, and physical safeguards to protect your personal information, including:
- Encryption protocols during data transmission.
- Encouraging strong passwords and logout practices, especially on shared devices.
Despite these measures, no system can guarantee absolute security, particularly for data transmitted over the internet.
- Children’s Personal Information
Our Services are not designed for individuals under 18 without parental or guardian consent. We do not knowingly collect personal information from minors. Children may only use our Services with the involvement of a parent or guardian.
- Links to Third-Party Websites
Our Services may include links to third-party platforms. We are not responsible for their data practices and encourage reviewing their privacy policies. Additionally, we are not liable for data shared with app developers, social media platforms, or device manufacturers through the Services.
- Data Transfers
Your personal information may be processed on servers located in India. While data protection laws vary by country, we apply consistent safeguards as described in this policy and comply with legal frameworks governing data transfers.
- Retention Period
We retain your personal information based on:
- Service Duration: The length of your relationship with us and any subsequent need for referencing your data.
- Legal Obligations: Recordkeeping requirements mandated by law.
- Legal Positioning: Considerations such as statutes of limitations or regulatory investigations.
Data is retained only as long as necessary for these purposes.
- Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on our website, and we encourage you to review it regularly to stay informed.
For further information, please contact us through the channels provided on our website.
