CategoriesAudit

A Practical Guide to IFC Testing as per India’s Companies Act, 2013: Framework, Implementation and Compliance

A Practical Guide to IFC Testing as per India’s Companies Act, 2013: Framework, Implementation and Compliance

Quick Answer

IFC testing as per India’s Companies Act is the process of documenting, evaluating and testing a company’s Internal Financial Controls (IFC) to confirm that they are adequately designed and operating effectively. It supports the directors’ statements in the Board’s Report under Section 134 and the statutory auditor’s report under Section 143(3)(i). In practice, it involves scoping significant accounts and processes, building a Risk and Control Matrix (RCM), performing a Test of Design (TOD) and a Test of Operating Effectiveness (TOE), testing IT General Controls, and evaluating and remediating deficiencies before the balance sheet date.

1. Introduction and Regulatory Background

Corporate governance in India underwent a structural shift with the enactment of the Companies Act, 2013. Under the Companies Act, 1956, internal controls were largely viewed through the lens of internal audit checks, voluntary operating standards and routine accounting reconciliations. Corporate accounting failures in India and abroad showed that informal, loosely monitored procedures were not enough to prevent material misstatement, fraud and misuse of capital.

The 2013 Act responded by placing explicit statutory responsibility for financial integrity on directors, audit committees and auditors. For boards, audit committees, management teams and practising auditors, conducting thorough IFC testing as per India’s Companies Act is no longer a discretionary best practice. It is a legal requirement that carries regulatory, financial and reputational consequences.

At its core, the Indian framework takes a holistic view of corporate health. It requires companies to establish, document, test and sustain mechanisms that safeguard assets, prevent and detect fraud and error, keep accounting records complete and accurate, and produce reliable financial information on time. Multinational groups operating in India often bring control philosophies from frameworks such as the US Sarbanes-Oxley Act of 2002 (SOX). The Indian regime, however, has its own thresholds, responsibilities and reporting requirements that need to be addressed locally.

In my experience leading IFC engagements across manufacturing, services, technology and Global Capability Centres (GCCs), the companies that handle IFC well treat it as a year-round management discipline. Those that struggle usually treat it as a documentation exercise that starts in February.

2. The Statutory Framework and Legal Mandates

To appreciate the scope of control testing, organisations must first understand the statutory text of the Companies Act, 2013, which is available on India Code and the Ministry of Corporate Affairs (MCA) website. The Act defines IFC broadly but divides obligations between management and independent assurance.

The statutory definition: Explanation to Section 134(5)(e)

The Explanation to Section 134(5)(e) defines the term as follows:

“Internal financial controls means the policies and procedures adopted by the company for ensuring the orderly and efficient conduct of its business, including adherence to company’s policies, the safeguarding of its assets, the prevention and detection of frauds and errors, the accuracy and completeness of the accounting records, and the timely preparation of reliable financial information.”

This definition makes it clear that the legislature conceived Internal Financial Controls (IFC) as a broad umbrella covering three tiers:

  1. Operational controls, which drive procedural efficiency, consistency and adherence to policy.
  2. Asset safeguarding and fraud prevention controls, which protect physical and intellectual assets, prevent leakages and identify unauthorised transactions.
  3. Internal Controls over Financial Reporting (ICFR), which are the accounting processes, approvals, system validations and reconciliations that ensure the financial statements give a true and fair view.

Who is responsible for what

The Act distributes IFC obligations across four groups.

1. The Board of Directors

For listed companies, Section 134(5)(e) requires the Directors’ Responsibility Statement in the Board’s Report to state that the directors have laid down internal financial controls to be followed by the company, and that such controls are adequate and were operating effectively.

For all other companies, Section 134(3)(q) read with Rule 8(5)(viii) of the Companies (Accounts) Rules, 2014 requires the Board’s Report to state the details in respect of the adequacy of internal financial controls with reference to the financial statements. Independent directors also have a duty under Schedule IV to satisfy themselves on the integrity of financial information and that financial controls are strong and defensible.

A contravention of Section 134 can attract a penalty under Section 134(8). Following the Companies (Amendment) Act, 2020, this is ₹3 lakh for the company and ₹50,000 for every officer in default.

2. The Audit Committee

Section 177(4)(vii) requires the Audit Committee to evaluate internal financial controls and risk management systems. In practice, this means reviewing internal audit findings, questioning management on design gaps and monitoring remediation before quarterly and annual sign-offs. For listed entities, the Securities and Exchange Board of India (SEBI) Listing Obligations and Disclosure Requirements (LODR) Regulations add a further layer: under Regulation 17(8), the CEO and CFO certify to the board that they accept responsibility for establishing and maintaining internal controls for financial reporting and have evaluated their effectiveness.

3. The Internal Auditor

Section 138 read with Rule 13 of the Companies (Accounts) Rules, 2014 requires prescribed classes of companies to appoint an internal auditor. A well-structured internal audit function is usually the engine that performs or coordinates management’s IFC testing.

4. The Statutory Auditor

Independent verification is required under Section 143(3)(i). Following the Companies (Amendment) Act, 2017, the auditor’s report must state whether the company has adequate internal financial controls with reference to financial statements in place and the operating effectiveness of such controls. The auditor’s reporting is therefore limited to ICFR, while the directors’ responsibility under Section 134 covers the broader IFC definition. The auditor performs this work under the Guidance Note on Audit of Internal Financial Controls Over Financial Reporting issued by the Institute of Chartered Accountants of India (ICAI).

Exemption from auditor reporting for certain private companies

To reduce the compliance burden on smaller entities, MCA notification G.S.R. 583(E) dated 13 June 2017, read with the corrigendum dated 13 July 2017, exempts the following private companies from auditor reporting under Section 143(3)(i):

  1. One Person Companies (OPCs) and Small Companies.
  2. Private companies that have turnover of less than ₹50 crore as per the latest audited financial statements and aggregate borrowings from banks, financial institutions or any body corporate of less than ₹25 crore at any point of time during the financial year.

The exemption is available only to a private company that has not committed a default in filing its financial statements under Section 137 or its annual return under Section 92. The definition of Small Company itself was widened by notification G.S.R. 880(E) with effect from 1 December 2025, raising the limits to paid-up capital of up to ₹10 crore and turnover of up to ₹100 crore. Companies near these thresholds should re-examine their position each year.

The exemption covers only the auditor’s reporting. The Board’s Report must still address the adequacy of IFC under Rule 8(5)(viii), and directors remain bound by their duties under Section 166. Disciplined internal governance therefore remains necessary for every company.

Summary of IFC obligations

Stakeholder Provision Obligation
Board of a listed company Section 134(5)(e) State that IFC are laid down, adequate and operating effectively
Board of any other company Section 134(3)(q), Rule 8(5)(viii) Report adequacy of IFC with reference to financial statements
Audit Committee Section 177(4)(vii) Evaluate IFC and risk management systems
CEO and CFO of a listed entity SEBI LODR Regulation 17(8) Certify responsibility for and evaluation of internal controls
Statutory auditor Section 143(3)(i) Report on adequacy and operating effectiveness of IFC over financial reporting
Statutory auditor Section 143(3)(j), Rule 11(g) Report on use and preservation of audit trail in accounting software

3. The Core Components of an IFC Framework

To carry out methodical IFC testing as per India’s Companies Act, most companies structure their controls against a recognised framework. The most widely used is the Internal Control – Integrated Framework (2013) published by the Committee of Sponsoring Organizations of the Treadway Commission (COSO), which is built on 17 principles grouped into five components:

1. Control Environment

The control environment sets the tone of the organisation. It includes ethical values, integrity, governance philosophy, organisational structure, assignment of authority and human resource practices set by the board and senior leadership. If the control environment is weak, even well-designed transactional controls can fail.

2. Risk Assessment

Every company faces internal and external risks that could affect its reporting objectives. A sound risk assessment identifies potential sources of material misstatement, from complex supply chains to regulatory and tax changes, and estimates the likelihood and financial impact of each. It should also consider the risk of fraud specifically.

3. Control Activities

Control activities are the policies, procedures, system validations and manual reviews that mitigate risks. They operate at all levels of the organisation and include:

  • Segregation of duties, for example ensuring that the person who updates vendor bank details cannot approve the payment
  • Dual authorisation for large disbursements
  • Automated three-way matching of purchase orders, goods receipt notes and invoices
  • Physical verification of assets and inventory

4. Information and Communication

A control framework relies on timely and accurate information. This component assesses whether financial information is recorded accurately in the ERP and whether communication channels allow staff to report exceptions, errors or whistle-blower concerns without fear of reprisal.

5. Monitoring Activities

Controls cannot remain static. Monitoring involves ongoing evaluations, management self-assessments and independent internal audits to confirm that controls continue to function as the business changes.

4. End-to-End IFC Testing Lifecycle: A Step-by-Step Blueprint

IFC testing moves from high-level scoping down to individual transactions. The cycle generally follows five phases.

Phase 1: Scoping and materiality

Testing teams begin by analysing the financial statements and general ledger to set quantitative and qualitative materiality. Quantitative benchmarks are commonly set as a percentage of a relevant base, such as revenue, profit before tax or total assets, depending on the company’s profile. Auditors determine materiality under SA 320, and management’s scoping is most efficient when it is broadly aligned with the auditor’s.

Significant account balances and significant classes of transactions are then mapped to core business processes, typically:

  1. Procure-to-Pay (P2P)
  2. Order-to-Cash (O2C)
  3. Hire-to-Retire (H2R)
  4. Record-to-Report (R2R), including the financial statement close process
  5. Inventory and warehouse management
  6. Fixed asset management, from acquisition to retirement
  7. Treasury, debt and cash management
  8. Statutory compliance and tax provisioning, including indirect tax processes such as GST reconciliation

Locations and legal entities are also scoped. For a group, the consolidated financial statements must be considered, since auditor reporting on IFC applies to the Indian component companies that form part of the consolidation.

Phase 2: Process mapping and the Risk and Control Matrix (RCM)

Before testing, teams document how transactions flow through process narratives and flowcharts. Every failure point, known as “What Could Go Wrong” (WCGW), is identified and linked to the controls that address it in a structured Risk and Control Matrix (RCM).

The RCM is the foundation of any IFC programme. For each control it should capture:

RCM attribute What it records
Control objective The specific error or fraud scenario the control prevents or detects
Control type Preventive (stops an error before entry) or detective (finds it after entry)
Nature Manual, automated (system-enforced) or IT-dependent manual (manual review of a system report)
Frequency Transactional, daily, weekly, monthly, quarterly or annual
Assertions addressed Completeness, accuracy, valuation, existence, rights and obligations, presentation and disclosure
Control owner The named person responsible for performing the control
Evidence What is retained to show the control was performed
Key control Whether the control is relied on for IFC conclusions

A good RCM focuses on key controls. In my experience, an RCM that lists every activity as a control becomes expensive to test and adds little assurance.

Phase 3: Test of Design (TOD)

The team next performs a formal Test of Design (TOD), usually through a walkthrough of a single transaction from initiation to its recording in the general ledger.

The purpose of the TOD is not to check whether the control worked many times. It is to confirm whether the control, as designed and documented in the RCM, is capable of preventing or detecting a material misstatement. If there is inadequate segregation of duties, or if a key calculation relies on an unprotected spreadsheet with no checks, the design is deficient and testing operating effectiveness would be premature.

Phase 4: Test of Operating Effectiveness (TOE)

Once the design is confirmed, teams carry out the Test of Operating Effectiveness (TOE). The question shifts from design to execution: Did the control operate consistently throughout the period?

Testing techniques, usually used in combination, include:

  1. Inquiry: interviewing control owners about how they perform the control. Inquiry alone is never sufficient evidence.
  2. Observation: watching the control owner perform the activity, such as a physical count.
  3. Inspection: examining documents for signatures, electronic approvals, date stamps and supporting calculations.
  4. Re-performance: independently performing the control again, such as recalculating depreciation or re-performing a reconciliation, to confirm the same result.

Sample sizes depend on the frequency of the control and the level of reliance. The ICAI Guidance Note does not prescribe fixed numbers, but the ranges below are commonly used in practice for manual controls:

Control frequency Indicative sample size
Annual 1
Quarterly 2
Monthly 2 to 5
Weekly 5 to 15
Daily 20 to 40
Multiple times a day 25 to 60

Automated controls can often be tested with a single instance, provided the related IT General Controls are effective. This is one of the main reasons ITGC testing matters.

A practical example

Consider the control: “All vendor master changes are approved by the Finance Controller in the ERP before they become active.” The TOD walkthrough confirms that the ERP workflow routes changes for approval and that the requester cannot approve their own change. For the TOE, the tester extracts the full list of vendor master changes for the year from the system, confirms the completeness of that list, selects a sample of 25, and inspects the approval log for each. If two changes to bank details were activated without approval, that is a deviation that must be evaluated, not explained away.

Phase 5: Remediation, retesting and roll-forward

Any failure found during the Test of Operating Effectiveness (TOE) must be documented as an exception. Management must assess the root cause: was it an isolated lapse, or does it point to a systemic breakdown?

Remediation may involve re-performing controls, updating policies or changing system configurations. Once a control has been remediated, it must operate for a sufficient period before it is retested with a fresh sample.

Because interim testing is often completed around December for companies with an April to March financial year, teams perform roll-forward testing in the last quarter to confirm that controls continued to operate through the year end. This matters because the auditor’s opinion on IFC is given as at the balance sheet date.

5. Entity-Level Controls vs Process-Level Controls

A common mistake is to focus only on process-level controls and neglect the controls that operate across the organisation.

Entity-Level Controls (ELCs)

Entity-Level Controls shape oversight and culture across the company. They fall into two groups:

  • Direct ELCs operate at a level that can prevent or detect misstatements, such as the Audit Committee’s review of related-party transactions, management’s analytical reviews of results and budget-to-actual variance monitoring.
  • Indirect ELCs influence behaviour, such as employee background checks, a published code of conduct, conflict-of-interest declarations and a functioning whistle-blower mechanism.

If ELCs are deficient, the reliability of transactional controls is compromised. For example, if senior management can override credit limits for favoured customers, process-level sales controls lose their practical effect. Management override is one of the most common root causes of fraud, so controls over it deserve specific attention.

Process-Level Controls (PLCs)

Process-Level Controls are embedded in day-to-day business activities. Examples include:

  • Matching goods received against purchase orders before a liability is recorded
  • Physical counts of high-value inventory at month end
  • Automated reconciliation of payment gateway settlements with bank records
  • Review and approval of non-routine journal entries before posting

6. IT General Controls (ITGC), Application Controls and Audit Trail

Financial statements today depend on the integrity of ERP systems such as SAP S/4HANA, Oracle or Microsoft Dynamics. Testing business process controls without testing the underlying IT environment leaves the IFC conclusion incomplete. Frameworks such as ISACA’s COBIT are commonly used to structure IT control reviews.

IT General Controls (ITGC)

ITGCs support the reliability of all applications and data. They cover four domains:

  1. Access to programs and data: user provisioning and removal, privileged access, password policies, multi-factor authentication and periodic user access reviews.
  2. Program changes: ensuring that changes, patches and configuration updates are requested, tested, approved and moved to production in a controlled way.
  3. Computer operations: batch jobs, interfaces, backups, disaster recovery testing and incident management.
  4. Program development: ensuring that new systems and migrations follow a formal system development life cycle, including data migration checks.

Automated application controls

Application controls are business rules and validations built into the software. Examples include:

  • Blocking payment release without a three-way match of purchase order, goods receipt note and vendor invoice
  • Tolerance limits that route purchases above approved values for additional approval
  • Preventing postings into closed accounting periods

Audit trail: an IFC requirement in its own right

For financial years beginning on or after 1 April 2023, the proviso to Rule 3(1) of the Companies (Accounts) Rules, 2014 requires every company that maintains books of account in accounting software to use software that records an audit trail of each transaction, creates an edit log of each change, and does not allow the audit trail to be disabled. The auditor reports on this under Section 143(3)(j) read with Rule 11(g) of the Companies (Audit and Auditors) Rules, 2014. The ICAI Journal’s overview of audit trail requirements notes that a lapse in this area can also affect the auditor’s report on IFC. In practice, audit trail configuration, database-level access and log retention should now be part of every ITGC review. Many companies use independent IT audit and ITGC reviews to test this before the statutory audit.

7. Control Deficiencies, Remediation and Statutory Reporting

When testing shows that a control is poorly designed or did not operate, management and the Audit Committee must assess the severity of the deficiency. The ICAI Guidance Note classifies deficiencies into three levels:

  1. Control deficiency: the design or operation of a control does not allow management or employees, in the normal course of their work, to prevent or detect misstatements on a timely basis. Isolated documentation lapses usually fall here.
  2. Significant deficiency: a deficiency, or combination of deficiencies, in IFC over financial reporting that is less severe than a material weakness but important enough to merit the attention of those charged with governance.
  3. Material weakness: a deficiency, or combination of deficiencies, such that there is a reasonable possibility that a material misstatement of the annual or interim financial statements will not be prevented or detected on a timely basis.

When evaluating severity, consider both the likelihood and the potential magnitude of misstatement, the existence of compensating controls, and whether several smaller deficiencies affect the same account or assertion.

Impact on the auditor’s report under Section 143(3)(i)

The auditor’s opinion on IFC over financial reporting is given as at the balance sheet date:

Opinion When it applies
Unmodified IFC are adequate and operating effectively as at the balance sheet date. Control deficiencies and significant deficiencies alone do not modify the opinion, though significant deficiencies are communicated to those charged with governance.
Qualified One or more material weaknesses exist, but their effect is not pervasive.
Adverse Material weaknesses exist and their effect is pervasive, so IFC cannot be considered effective.
Disclaimer The auditor cannot obtain sufficient appropriate evidence because of a limitation on scope.

A company’s IFC cannot be considered effective if even one material weakness exists at the balance sheet date. The auditor must also consider whether a modified IFC opinion affects the opinion on the financial statements. Audit quality in this area is overseen by the National Financial Reporting Authority (NFRA) for companies within its remit, which makes the quality of management’s own documentation even more important.

8. How Indian IFC Compares with SOX

Many Indian subsidiaries and GCCs of US-listed groups test controls under both regimes. The US Securities and Exchange Commission (SEC) administers management’s reporting under SOX Section 404, and auditors follow PCAOB AS 2201. The key differences are:

Aspect Indian IFC (Companies Act, 2013) SOX (US-listed companies)
Who it applies to Most Indian companies, with exemptions for certain private companies SEC registrants and their subsidiaries in scope
Scope of management’s responsibility Broad IFC, including operational controls ICFR
Scope of auditor’s opinion IFC with reference to financial statements ICFR (for accelerated filers)
Guidance ICAI Guidance Note PCAOB AS 2201 and SEC guidance
Date of opinion Balance sheet date Fiscal year end

A single, well-designed RCM can usually serve both purposes, with additions to cover the broader Indian IFC definition and India-specific requirements such as audit trail reporting.

9. Common Pitfalls We See in IFC Programmes

From practical experience, the issues that most often lead to weak IFC outcomes are:

  1. RCMs copied from templates that do not reflect how the business actually operates.
  2. Too many controls labelled as key, which makes testing expensive and diverts attention from the controls that matter.
  3. Weak evidence of review controls, where a signature is present but there is no evidence of what was reviewed or what thresholds were applied.
  4. Ignoring the completeness and accuracy of system reports used in IT-dependent manual controls.
  5. No testing of ITGCs, which undermines reliance on automated controls.
  6. Late testing, which leaves no time to remediate before the balance sheet date.
  7. Self-testing by control owners, which lacks the objectivity the Audit Committee and auditors need.

10. Best Practices for Ongoing Audit Readiness

Compliance under the Companies Act should not become a year-end fire drill. High-performing finance teams follow these practices:

  1. Treat the RCM as a living document. Processes change through ERP migrations, new business lines and restructuring. Review the RCM at least twice a year and whenever a major change occurs.
  2. Retain evidence in real time. Do not reconstruct approval trails months later. Archive reconciliations, approvals and verification sheets when the control is performed.
  3. Use continuous monitoring. Data analytics in the ERP can flag anomalies such as split purchase orders designed to avoid approval limits as they happen.
  4. Keep testing independent. The people who perform controls should not test their own work. Internal audit or an external risk advisory and GRC team provides objective, defensible results.
  5. Align with the statutory auditor early. Agree scope, key controls and testing approach before the year starts so that the auditor can place reliance where appropriate.
  6. Report to the Audit Committee regularly. A quarterly dashboard of testing status, deficiencies and remediation keeps governance informed and avoids surprises.

Professional bodies such as the Institute of Internal Auditors (IIA) publish useful guidance on internal audit’s role in monitoring controls that can help structure these practices.

Frequently Asked Questions

1. What is the core objective of IFC testing as per India’s Companies Act?

The objective of IFC testing as per India’s Companies Act is to evaluate whether a company’s internal controls are adequately designed and operating effectively. This gives the board, the Audit Committee and the statutory auditor a basis for confirming that records are complete and accurate, assets are protected, fraud risks are addressed and the financial statements give a true and fair view.

2. What is the difference between IFC and ICFR?

Internal Financial Controls (IFC), defined in the Explanation to Section 134(5)(e), cover operational efficiency, adherence to policies, safeguarding of assets, fraud prevention and reliable financial reporting. Internal Controls over Financial Reporting (ICFR) are the subset that directly affects the financial statements. The auditor’s reporting under Section 143(3)(i) covers IFC with reference to financial statements, which is ICFR.

3. What is the difference between a Test of Design (TOD) and a Test of Operating Effectiveness (TOE)?

A Test of Design checks whether a control, if performed as described, is capable of preventing or detecting a material misstatement, usually through a walkthrough. A Test of Operating Effectiveness checks whether the control actually operated consistently throughout the period, by testing a sample of instances.

4. What is a Risk and Control Matrix (RCM)?

A Risk and Control Matrix is the central document of an IFC programme. It links each process risk (“what could go wrong”) to the controls that address it, and records the control’s objective, type, nature, frequency, owner, assertions and evidence.

5. Which private companies are exempt from auditor reporting on IFC?

One Person Companies, Small Companies, and private companies with turnover below ₹50 crore and borrowings below ₹25 crore at all times during the year are exempt, provided they have not defaulted in filing financial statements or annual returns. The exemption applies only to auditor reporting under Section 143(3)(i), not to the Board’s Report.

6. Do unlisted companies need to report on IFC in the Board’s Report?

Yes. While the Directors’ Responsibility Statement on IFC under Section 134(5)(e) applies to listed companies, Rule 8(5)(viii) of the Companies (Accounts) Rules, 2014 requires the Board’s Report of every company to state the adequacy of internal financial controls with reference to the financial statements.

7. Which professional standards guide IFC audits in India?

Statutory auditors follow the ICAI Guidance Note on Audit of Internal Financial Controls Over Financial Reporting, together with the Standards on Auditing. Most companies design their controls using the COSO 2013 Internal Control – Integrated Framework.

8. How many samples should be tested for a control?

The ICAI Guidance Note does not prescribe fixed sample sizes. In practice, sample sizes depend on control frequency and reliance, ranging from one instance for an annual control to 25 to 60 instances for controls performed many times a day. Automated controls can often be tested with one instance if ITGCs are effective.

9. Does a significant deficiency lead to a qualified IFC opinion?

No. Under the ICAI Guidance Note, the auditor’s IFC opinion is modified only when one or more material weaknesses exist at the balance sheet date. Significant deficiencies are communicated to those charged with governance but do not by themselves modify the opinion.

10. Why are IT General Controls important for IFC?

Automated controls and system reports are only reliable if access, changes and operations in the IT environment are controlled. If ITGCs fail, the auditor and management cannot rely on automated controls without much more extensive testing.

11. How does the audit trail requirement relate to IFC?

From financial years beginning on or after 1 April 2023, companies must use accounting software with an audit trail that cannot be disabled, and auditors report on this under Rule 11(g). Weaknesses in the audit trail usually point to ITGC weaknesses and can also affect the auditor’s IFC report.

12. When should IFC testing be performed?

Design documentation and walkthroughs should be completed early in the year, interim operating effectiveness testing by around the third quarter, and roll-forward testing in the final quarter. This leaves time to remediate deficiencies before the balance sheet date.

13. Can a company use its SOX documentation for Indian IFC compliance?

Largely, yes. A SOX-compliant RCM is a strong starting point, but it should be extended to cover the broader Indian IFC definition, India-specific statutory processes and requirements such as audit trail reporting.

Talk to SBC’s Audit and Risk Advisory Team

SBC helps companies design, document and test internal financial controls, from RCM development and ITGC reviews to independent testing and Audit Committee reporting. Explore our IFC and ICFR testing support or Contact SBC to discuss your IFC programme.

Disclaimer

This article is provided for general informational and educational purposes only and should not be considered legal, tax, financial, audit or professional advice. The applicability of the provisions discussed depends on the facts and circumstances of each company. Laws, rules, notifications, thresholds and professional pronouncements change from time to time, and the information in this article may not reflect the latest position. Readers should verify the current position from official sources such as the Ministry of Corporate Affairs, SEBI and the Institute of Chartered Accountants of India, and should consult a qualified professional for advice specific to their circumstances before acting on any information in this article.

CategoriesGST

Your GST Return May Be Correct and Still Be Wrong: Why GSTR-1 vs GSTR-3B Reconciliation Is Not Enough

Your GST Return May Be Correct and Still Be Wrong

Why GSTR-1 and GSTR-3B Reconciliation Alone Is Not Enough to Establish GST Compliance

Quick Answer

Matching GSTR-1 and GSTR-3B does not establish complete GST compliance. It only proves that two returns agree with each other. Transactions that never reached the returns, such as scrap sales, expense recoveries, advances, asset disposals or related-party supplies, will not show up as a mismatch at all. A complete GST review must also test the returns against books of accounts, GSTR-2B and the Invoice Management System (IMS), Form 26AS/Form 168, GST TDS credits, e-invoices, e-way bills and bank statements.

Introduction: The Reconciliation That Gives False Comfort

In many years of reviewing GST positions for companies of every size, I have seen one sentence more often than any other at the start of an engagement: “Our GSTR-1 and GSTR-3B are fully reconciled.” It is usually said with confidence, and usually it is true. The two returns do agree.

The difficulty is that the GST department, and increasingly its analytics systems, do not stop there. A notice rarely asks whether your two returns match. It asks why your income-tax return shows higher receipts than your GST turnover, why your e-way bills suggest more outward movement than your invoices, why a government customer has deducted GST TDS on contracts you have not reported, or why you claimed credit that your supplier never paid.

In other words, your GST return may be arithmetically correct and still be wrong. This article explains why, which records you should reconcile, and how to set up a review that holds up when the department looks at your data from every angle.

Why Return-to-Return Matching Has Become the Easy Part

The GST system itself has made the GSTR-1 vs GSTR-3B match more automatic over the past few years. On the GST Portal, liability in GSTR-3B is auto-populated from GSTR-1, and input tax credit (ITC) is auto-populated from GSTR-2B. Some recent changes have tightened this further:

  1. GSTR-1A was introduced in 2024 so that taxpayers can correct the current period’s GSTR-1 before filing GSTR-3B, rather than overriding figures directly in GSTR-3B.
  2. The Invoice Management System (IMS), operational from October 2024, lets a recipient accept, reject or keep pending each supplier invoice before it flows into GSTR-2B.
  3. Table 3.2 of GSTR-3B (inter-state supplies to unregistered persons, composition dealers and UIN holders) has been made non-editable from the November 2025 tax period, with corrections routed through GSTR-1A or GSTR-1/IFF.
  4. System-generated intimations now flag mismatches automatically: Form GST DRC-01B under Rule 88C for liability differences between GSTR-1 and GSTR-3B, and Form GST DRC-01C under Rule 88D for ITC claimed in excess of GSTR-2B.

Process manuals and advisories on these features are published on the GSTN tutorial portal. The practical consequence is that the two returns will increasingly match by design. That makes the match a weaker test of compliance than ever. The real exposure now sits in what never entered GSTR-1 in the first place, and in credit that appears in GSTR-2B but is not legally eligible.

1. Matching Returns Does Not Mean Complete Compliance

GSTR-1 and GSTR-3B may match even when certain business transactions remain unreported. Miscellaneous income, expense recoveries, advances or sale of fixed assets may not have been examined while preparing returns, because the return preparer typically works from the sales register and not from the general ledger.

Section 35 of the CGST Act, 2017 requires every registered person to keep true and correct accounts of production or manufacture, inward and outward supplies, stock, ITC availed, output tax payable and tax paid. The full text of the Act and the CGST Rules, 2017 is available on the CBIC GST website. The obligation is to report what actually happened in the business, not what was captured in a register.

GST compliance must therefore be verified against the underlying books and business transactions, rather than relying only on return-to-return reconciliation.

A simple illustration

Consider a manufacturer with monthly sales of ₹8 crore. GSTR-1 and GSTR-3B match to the rupee every month. During a review, the general ledger shows:

  • ₹42 lakh credited to “Miscellaneous Income” from sale of process scrap
  • ₹18 lakh recovered from a group company towards shared office rent and staff costs
  • A used machine sold for ₹25 lakh, recorded directly against the fixed asset account

None of these passed through the sales register, so none reached GSTR-1. The returns matched perfectly, yet more than ₹85 lakh of potentially taxable value was never examined. The issue is not a mismatch; it is an omission.

2. Examine Books of Accounts for Unreported Transactions

Books of accounts give a far broader picture of business activity than any return. The reconciliation should cover sales and purchase registers, general ledgers, journal entries, the fixed asset register, debit and credit notes, expense recoveries and miscellaneous income.

Particular attention should be given to:

  1. Sale of scrap and fixed assets. These are supplies in the course or furtherance of business and are often booked outside the sales module.
  2. Liquidated damages, reimbursements and other expense recoveries. Each needs to be tested against the definition of supply and Schedule II.
  3. Related-party transactions and stock transfers. Supplies between related persons or distinct persons (for example, branches in different States) are treated as supply even without consideration under Schedule I. Valuation also follows the specific rules for related-party supplies, which is why GST reviews often need to be read alongside the group’s transfer pricing position.
  4. Schedule I supplies without consideration. Permanent transfer of business assets on which ITC has been availed and gifts to employees beyond ₹50,000 in a year are common examples.
  5. Cross-charges within the group. For Global Capability Centres (GCCs) and shared-service models, cost allocations, secondment arrangements and recoveries of common expenses frequently carry GST implications that are not visible in the sales register.
  6. Advances received for services. Under the time-of-supply provisions, GST on services is generally triggered on receipt of an advance. Advances for goods stand on a different footing, as most taxpayers have been relieved from paying GST on such advances.

Each transaction must be examined under the definition of supply in Section 7, Schedules I, II and III, applicable exemptions and the time-of-supply provisions. Rule 33 of the CGST Rules should also be considered to determine whether the pure-agent exclusion is genuinely available for reimbursements. In practice, many reimbursements do not meet all the pure-agent conditions, and the recovery is then part of the value of supply.

3. ITC: Eligibility, Reconciliation and Reversals

An invoice appearing in GSTR-2B does not by itself establish ITC eligibility. Businesses must independently verify the conditions under Section 16 and the restrictions under Section 17 of the CGST Act, including blocked credits under Section 17(5).

Under Section 16, credit is available only where the recipient holds a valid tax invoice or debit note, the details have been furnished by the supplier and communicated to the recipient, the goods or services have been received, the tax has actually been paid to the Government by the supplier, and the recipient has filed its return. Credit must also be claimed within the time limit in Section 16(4), which is generally 30 November following the end of the financial year, or the date of filing the annual return, whichever is earlier.

Reconciliation between the purchase register, IMS, GSTR-2B and GSTR-3B should identify:

  1. Missing or duplicate invoices.
  2. Incorrect GSTINs and differences in taxable value or tax amount.
  3. Unreported credit and debit notes, including credit notes rejected or kept pending in IMS.
  4. Ineligible or blocked credits, such as motor vehicles, food and beverages, works contracts for immovable property and goods or services used for personal consumption.
  5. Reversals required for non-payment to suppliers within 180 days (Rule 37), for exempt or non-business use (Rules 42 and 43), and for supplier default (Rule 37A).

Rule 37A: the reversal most businesses miss

Rule 37A deals with a specific risk. Where a supplier has reported an invoice in GSTR-1 but has not filed GSTR-3B for that period by 30 September following the end of the financial year, the recipient must reverse the related ITC in a GSTR-3B filed on or before 30 November. If not reversed in time, the amount is payable with interest. The credit can be re-availed once the supplier files the pending return. Because this depends on the supplier’s filing status, it cannot be caught by comparing your own two returns.

How to report reversals

CBIC has clarified how ITC availed, reversed and reclaimed should be reported in Table 4 of GSTR-3B in Circular No. 170/02/2022-GST. Getting the table right matters, because it is the basis on which the system tracks credit that has been reversed and can later be reclaimed.

Businesses should also respond promptly to any DRC-01C intimation under Rule 88D. The objective of this entire exercise is simple: ITC claimed should be both correctly reported and legally eligible.

4. Form 26AS / Form 168, GST TDS and Bank Statements

Form 26AS and Form 168

Form 26AS, available on the Income Tax e-filing portal, records income-tax TDS and TCS reported by customers against your PAN, along with other reported transactions. It is a useful independent check on customer receipts. With the Income-tax Act, 2025 now in force, this statement is issued as Form No. 168 (the Annual Information Statement) under Rule 245 of the Income-tax Rules, 2026, as explained in the Income Tax Department’s Form 168 FAQs. For periods up to 31 March 2026, Form 26AS remains the relevant reference.

When comparing these figures with GST turnover, remember that the tax base is different. CBDT Circular No. 23/2017 dated 19 July 2017, issued under the Income-tax Act, 1961 and available through the Income Tax Department, clarified that where GST on services is indicated separately in the agreement, income-tax TDS is to be deducted on the amount excluding GST. Differences in timing, PAN-level versus GSTIN-level reporting, and the treatment of the GST component should all be expected. Readers should also confirm the corresponding position under the Income-tax Act, 2025 for tax years from 2026-27. This is one area where coordination between the GST team and the income-tax compliance team pays for itself.

GST TDS under Section 51

GST TDS under Section 51 of the CGST Act is a separate mechanism. Notified deductors, mainly Government departments, local authorities and specified public sector bodies, deduct GST TDS on payments to suppliers of taxable goods or services above the prescribed contract value. They report it in GSTR-7, and the credit is made available to the supplier on the GST portal, including in Part C of GSTR-2A.

A GST TDS credit is, in effect, a customer telling the department that you made a taxable supply. If the corresponding invoice is not in GSTR-1, the gap is visible. Differences should be examined with reference to invoices, contracts and accounting records.

Bank statements

Bank statements should be reconciled with the books to identify customer receipts, advances, security deposits, loans, capital contributions, inter-account transfers and refunds. Every bank credit is not taxable turnover. Its underlying nature and the applicable time-of-supply provisions must be established before determining GST liability. What matters is that every material credit can be explained with documents.

5. Reconcile E-Invoices and E-Way Bills

E-invoices

Under Rule 48(4), notified taxpayers must report specified invoices and credit or debit notes on the Invoice Registration Portal (IRP) and obtain an Invoice Reference Number (IRN). Since 1 August 2023, e-invoicing applies to taxpayers whose aggregate turnover in any financial year from 2017-18 onwards exceeds ₹5 crore. From 1 April 2025, taxpayers with aggregate annual turnover of ₹10 crore or more cannot report a document on the IRP more than 30 days after its date. The e-invoice portal is the official source for the applicable schema and advisories.

E-invoice details are auto-populated into the relevant tables of GSTR-1. Businesses should reconcile accounting invoices, generated and cancelled IRNs, GSTR-1 and GSTR-3B to identify omissions, duplicate entries and reporting differences. A common gap is an IRN cancelled on the IRP but not reversed in the books, or the reverse.

E-way bills

Rule 138 governs the movement of goods, including movements for reasons other than supply, such as job work, branch transfers, sales returns and goods sent on approval. E-way bills generated on the e-way bill portal should be compared with tax invoices, delivery challans, stock records, quantities and recipient GSTINs.

An e-way bill does not necessarily represent a taxable outward supply. However, an e-way bill with no matching invoice or challan is exactly the kind of data point that leads to questions. The purpose of every movement must be established and documented.

6. Integrated GST Reconciliation

An effective reconciliation covers multiple records rather than only two GST returns. The table below sets out the comparisons that I recommend as a minimum:

Records compared Purpose What it typically reveals
Books of accounts vs GSTR-1 Identify omitted supplies Scrap, asset sales, recoveries, related-party supplies
GSTR-1 vs GSTR-3B Verify liability and payment Short payment, period mismatches, DRC-01B risk
Purchase register vs IMS / GSTR-2B Identify ITC differences Missing invoices, supplier errors, DRC-01C risk
GSTR-2B vs eligibility review Confirm legal eligibility Blocked credits, Rule 37/37A/42/43 reversals
Form 26AS / Form 168 vs sales records Examine receipt differences Unreported customers, timing gaps
GST TDS (GSTR-2A Part C) vs GSTR-1 Test Government contract reporting Invoices not reported, rate errors
E-invoices vs GSTR-1 Identify reporting gaps Cancelled IRNs, duplicates, late reporting
E-way bills vs stock records Verify movement of goods Unexplained outward movements
Bank statements vs books Identify unreconciled receipts Advances, unrecorded income
Expense ledgers vs GSTR-3B Examine RCM and ITC Missed reverse-charge liability

Classifying the differences

Not every difference is a tax exposure. Once differences are identified, classify each one into one of the following categories before deciding on the action:

  1. Timing differences that reverse in a later period.
  2. Accounting adjustments such as provisions, reclassifications and accruals.
  3. Reporting errors where tax was paid but reported in the wrong table or period.
  4. Incorrect tax treatment, for example wrong rate, wrong place of supply or wrong classification.
  5. Documentation gaps, where the treatment is right but the evidence is missing.
  6. Actual tax exposure, where tax, interest or reversal is genuinely due.

Only the last category needs to be paid. The others need to be corrected, documented or explained. This classification is also the most useful format for discussing the outcome with management and auditors.

7. A Step-by-Step Approach to a GST Health-Check

Businesses should undertake periodic reviews rather than waiting for annual return filing. A structured GST health-check typically follows these steps:

  1. Define scope and period. Cover each GSTIN separately and decide the financial years in scope.
  2. Collect data. Extract the trial balance, ledgers, sales and purchase registers, fixed asset register, GSTR-1, GSTR-1A, GSTR-3B, GSTR-2A/2B, IMS actions, e-invoice and e-way bill data, Form 26AS/Form 168 and bank statements.
  3. Map the general ledger. Tag every income and recovery ledger as taxable, exempt, non-GST or not a supply, with reasons.
  4. Run the reconciliations. Perform the comparisons in the table above.
  5. Test ITC eligibility. Review Section 16 conditions, Section 17(5) blocked credits and required reversals.
  6. Review reverse-charge liability. Check legal services, goods transport agency services, import of services, renting by unregistered persons and other notified categories.
  7. Classify and quantify. Sort differences into the six categories above and compute tax and interest under Section 50 where applicable.
  8. Correct and document. Use GSTR-1A, subsequent returns or Form DRC-03 for voluntary payment, and build a file of evidence for positions taken.

The annual return in GSTR-9 and, where applicable, the reconciliation statement in GSTR-9C are good occasions for this review, but they should not be the first time it happens. Corrections are time-bound. ITC is lost after the Section 16(4) date, and following amendments made by the Finance Act, 2023, returns generally cannot be filed after three years from their due date. Many organisations choose to run these reviews monthly or quarterly as part of their finance and compliance outsourcing framework so that issues are caught while they can still be fixed.

Common Red Flags That Return Matching Will Not Catch

From practical experience, the following situations are the ones that most often lead to notices even when returns match:

  1. Income-tax turnover or Form 26AS receipts higher than GST turnover with no reconciliation on file.
  2. Large “Other Income” or “Miscellaneous Income” balances with no GST analysis.
  3. Group cost recharges and secondment arrangements treated as non-taxable without a documented basis.
  4. ITC claimed on invoices from suppliers who have stopped filing returns or whose registration has been cancelled.
  5. E-way bills generated for outward movement where no invoice or challan was raised.
  6. GST TDS credits from Government customers with no matching outward supply in GSTR-1.
  7. Reverse-charge liability on legal fees, transport or imported services not paid.
  8. Credit notes issued commercially but not reported, or reported without the required reduction of ITC by the recipient.

Why This Matters Now: Consequences of Getting It Wrong

GST is increasingly enforced through data. The department has access to e-invoice, e-way bill, GSTR-1, GSTR-2B, GSTR-3B and income-tax data, and the GST Council continues to recommend changes that put more reliance on system-based matching. Unexplained differences can lead to:

  1. Automated intimations in DRC-01B or DRC-01C that require a reply or payment, failing which the filing of subsequent GSTR-1 may be restricted.
  2. Scrutiny of returns under Section 61 and audit under Section 65.
  3. Demand proceedings under Section 73 or 74 for earlier years, and under Section 74A for financial year 2024-25 onwards, with interest under Section 50 and penalties.
  4. Blocking of credit in the electronic credit ledger and, in serious cases, suspension of registration.

Policy and enforcement are administered by the Central Board of Indirect Taxes and Customs (CBIC) under the Department of Revenue, Ministry of Finance. For practitioners, the Institute of Chartered Accountants of India (ICAI) also publishes technical guidance on GST audits and reconciliations that is useful for structuring reviews.

The Practitioner’s Perspective

Over the years, three principles have consistently separated businesses that handle GST scrutiny well from those that struggle:

  1. Transaction-level verification. Compliance should reflect actual business activities, not merely figures reported in returns.
  2. Evidence-based examination. Every difference must be evaluated with invoices, contracts, bank statements and ledger records, and the conclusion must be documented at the time, not reconstructed years later in response to a notice.
  3. Early identification. Timely reconciliation helps correct reporting errors, address genuine liabilities and keep interest and litigation to a minimum.

GST compliance must be evaluated against the transaction, not merely against the return.

Frequently Asked Questions

1. If GSTR-1 and GSTR-3B match, does it mean that GST compliance is complete?

No. Matching only shows that the two returns are consistent for the information reported. It does not show that all business transactions were captured, correctly valued or correctly taxed, or that ITC claimed is eligible.

2. Why should books of accounts be reconciled with GST returns?

Section 35 of the CGST Act requires registered persons to keep true and correct accounts of supplies, stock, ITC, output tax and tax paid. Reconciling books with returns identifies transactions that never reached the sales register, such as scrap sales, asset disposals and expense recoveries.

3. Does every difference between books of accounts and GSTR-1 result in additional GST liability?

No. Differences may arise from timing, accounting treatment, non-GST transactions, exempt supplies, capital receipts or other reasons. Each difference must be examined based on its nature and the applicable GST provisions, and only genuine exposures require payment.

4. Does the appearance of an invoice in GSTR-2B automatically make ITC eligible?

No. GSTR-2B reflects what the supplier has reported. The recipient must independently satisfy the conditions in Section 16, check the restrictions in Section 17 including blocked credits under Section 17(5), and make reversals required under Rules 37, 37A, 42 and 43.

5. What is the role of the Invoice Management System (IMS) in ITC reconciliation?

IMS allows a recipient to accept, reject or keep pending each invoice uploaded by suppliers before it flows into GSTR-2B. It is a useful control point, but accepting an invoice in IMS does not by itself confirm that the credit is legally eligible.

6. Can Form 26AS be used to identify unreported GST turnover?

Form 26AS (now Form 168 under the Income-tax Rules, 2026) can serve as an additional source because it contains income-tax TDS and TCS reported by customers. Differences may arise due to periods, tax bases, PAN-level reporting and the GST component, so it should be used as an investigative tool, not as a direct measure of taxable turnover.

7. Is GST TDS the same as income-tax TDS reflected in Form 26AS?

No. Income-tax TDS operates under income-tax law, while GST TDS operates under Section 51 of the CGST Act. GST TDS is reported by the deductor in GSTR-7 and made available to the supplier on the GST portal.

8. Why should e-invoices be reconciled with GSTR-1?

E-invoice data is auto-populated into GSTR-1 for applicable taxpayers. Reconciliation identifies invoices not reported on the IRP, cancelled IRNs still in the books, duplicate entries and documents that cannot be reported because of the 30-day time limit for taxpayers with turnover of ₹10 crore or more.

9. Does every e-way bill indicate a taxable outward supply?

No. E-way bills may relate to taxable supplies, movements for reasons other than supply such as job work or branch transfers, inward supplies from unregistered persons and other prescribed movements. The purpose and supporting documents must be examined for each movement.

10. Can bank credits be treated as taxable turnover for GST purposes?

Not automatically. Bank credits may represent customer receipts, loans, capital contributions, inter-account transfers, refunds or deposits. Their nature must be established before determining GST implications, though advances for services may trigger GST on receipt.

11. What happens if there is a difference between GSTR-1 and GSTR-3B?

Where the difference exceeds the prescribed limits, the system issues an intimation in Form GST DRC-01B under Rule 88C. The taxpayer must pay the difference or explain it within the prescribed time, failing which the filing of subsequent GSTR-1 can be restricted and recovery proceedings may follow.

12. What happens when ITC claimed in GSTR-3B exceeds the amount in GSTR-2B?

Where the excess crosses the prescribed thresholds, an intimation is issued in Form GST DRC-01C under Rule 88D. The taxpayer must either pay the excess with interest through Form DRC-03 or explain the difference in Part B of DRC-01C within the prescribed time.

13. What is Rule 37A and why does it matter?

Rule 37A requires a recipient to reverse ITC where the supplier has reported the invoice in GSTR-1 but has not filed GSTR-3B for that period by 30 September following the financial year. The reversal must be made by 30 November, and the credit can be re-availed once the supplier files.

14. How often should businesses undertake integrated GST reconciliation?

Monthly or quarterly, depending on transaction volume and complexity, with a comprehensive annual review before filing GSTR-9 and GSTR-9C. Waiting until the year end risks losing ITC after the Section 16(4) deadline and missing the window for correcting returns.

Talk to SBC’s Tax Team

SBC assists businesses in identifying GST reconciliation gaps, evaluating statutory implications, quantifying potential tax exposure and establishing a defensible compliance framework. Explore our GST advisory services or Contact SBC to discuss a review of your GST position.

Disclaimer

This article is provided for general informational and educational purposes only and should not be considered legal, tax, financial or professional advice. GST applicability depends on the facts of each transaction, the relevant statutory provisions and the amendments applicable to the tax period. Tax laws, rules, notifications, thresholds and portal functionalities change from time to time, and the information in this article may not reflect the latest position. Readers should verify the current position from official government sources such as the CBIC, the GST Portal and the Income Tax Department, and should consult a qualified professional for advice specific to their circumstances before acting on any information in this article.

CategoriesAudit

Risk Advisory Services in India

Risk Advisory Services in India: GRC, Internal Audit and Enterprise Risk Management for Business Resilience

Beyond compliance: using governance, risk and controls to support better business decisions.

Risk advisory services in India help organisations understand what could go wrong, decide how much risk they are willing to carry, and put controls in place before a problem reaches the financial statements, a regulator or the board. Cybersecurity incidents, regulatory change, fraud, supplier failures and operational disruption now arrive together, and a policy folder alone does not manage them.

For CEOs, CFOs, boards and audit committees, the useful question is not whether policies exist. It is whether risks have named owners, whether controls work in practice, and whether new exposures reach decision-makers in time. A well-run Governance, Risk and Compliance (GRC) programme answers those questions with evidence.

This guide explains how GRC, enterprise risk management (ERM) and risk-based internal audit fit together, what Indian law and regulators expect, how to build and measure a framework, and how to choose an adviser. It is written for finance heads, boards and audit committees, and it separates what the law requires from what is good practice.

Quick Answer: What Are Risk Advisory Services in India?

Short answer: Risk advisory services help organisations identify and assess business risks, evaluate internal controls, strengthen governance and improve compliance. Depending on the engagement, they cover enterprise risk management, internal audit, internal financial controls testing, process documentation, fraud and cyber risk reviews, and improvement of business processes.

In practice, a risk advisory engagement usually involves some combination of the following:

  • Enterprise risk assessment and risk registers for key processes.
  • Internal audit, delivered in-house, outsourced or co-sourced.
  • Design and testing of internal financial controls (IFC).
  • Standard operating procedures (SOPs), policies and authority matrices.
  • Process and operational audits, and diagnostic reviews to find root causes.
  • Fraud, forensic and cyber security reviews.

What Does GRC Mean? Governance, Risk and Compliance Explained

GRC brings three activities that are often run separately into one connected system. Each answers a different question for management.

Governance: who is accountable, and who oversees?

Governance covers the structures, roles and decision rights that direct and oversee the business. It includes board and committee oversight, delegation of authority, ethical standards and how management reports to the board. Good governance makes it clear who decides, who is answerable and how deviations are escalated. Board records and statutory filings belong here too, which is where secretarial support connects to risk work.

Risk management: what could stop us achieving our objectives?

Risk management is the organised process of identifying, assessing, prioritising and responding to risks that affect strategy, operations, finance, technology and compliance. Enterprise risk management applies this across the organisation, so that management sees the full picture instead of isolated risks.

Compliance: are we meeting our obligations?

Compliance covers legal, regulatory, contractual and internal policy requirements. Effective compliance means knowing the obligations, assigning owners, keeping evidence and handling exceptions. A shared compliance calendar is a practical starting point for tracking statutory deadlines.

When these three work together, fragmented oversight reduces, risk visibility improves and governance is built into daily processes.

Why Risk Advisory Matters for Indian Businesses

Several pressures make structured risk management more than a good-to-have. The following are the ones I see most often in boardroom discussions.

  1. Rising regulatory expectations. Company law and listing regulations place specific duties on boards and audit committees, as the next section explains.
  2. Cyber and data risk. Incident reporting timelines and the new data protection regime make slow detection and response expensive.
  3. Fraud and control override. Weak segregation of duties, unchecked master data changes and manual overrides remain common sources of loss.
  4. Third-party dependence. Vendors, contract manufacturers and service providers extend your risk footprint beyond your own walls.
  5. Growth and complexity. New entities, geographies and systems create control gaps faster than policies are updated.
  6. Scrutiny from lenders and investors. Funders increasingly ask how risk is governed before they commit capital.
  7. Pressure on the finance function. Reliable reporting depends on controls over reconciliations, journals and the financial close.

What Indian Law and Regulators Expect

The requirements below are the main anchors for Indian companies. Applicability depends on the type, size and listing status of the company, so confirm the position for your entity with a qualified professional.

Requirement Source What it means in practice
Board’s report must include a statement on the development and implementation of a risk management policy, including elements of risk that may threaten the company’s existence Section 134(3)(n), Companies Act, 2013 The board must be able to describe how risk is identified and managed
Audit committee terms of reference include evaluation of internal financial controls and risk management systems Section 177(4)(vii), Companies Act, 2013 The audit committee needs reliable information, not only management assertions
Internal audit for prescribed companies Section 138 with Rule 13, Companies (Accounts) Rules, 2014 Listed companies, and unlisted public and private companies above prescribed thresholds, must appoint an internal auditor
Statutory auditor reports on internal financial controls over financial reporting Section 143(3)(i), Companies Act, 2013 Control design and testing should be ready for external scrutiny
Statutory auditor cannot provide internal audit services to the same company Section 144, Companies Act, 2013 Independence must be checked when appointing providers
Risk Management Committee for the top 1,000 listed entities by market capitalisation, meeting at least twice a year, with cyber security in its remit Regulation 21, SEBI LODR Regulations, 2015 Listed entities need a formal committee and a documented risk policy
Reporting of specified cyber incidents to CERT-In within six hours of noticing them CERT-In Directions, April 2022 Incident response must be rehearsed, not improvised
Personal data protection duties, including breach reporting Digital Personal Data Protection Act, 2023 and Rules, 2025 Obligations are phased in; plan for breach intimation and a detailed report within 72 hours

The primary sources are the Ministry of Corporate Affairs for company law, SEBI for listing regulations, CERT-In for incident reporting, and the Ministry of Electronics and Information Technology for data protection. Banks, NBFCs and other regulated entities should also follow the directions of their sector regulator, such as the Reserve Bank of India. Professional standards for chartered accountants, including guidance on internal audit and internal financial controls, are published by the Institute of Chartered Accountants of India, the Institute of Company Secretaries of India publishes governance-related standards, and the Institute of Cost Accountants of India is relevant because section 138 allows a cost accountant to act as internal auditor.

The Four Pillars of an Effective GRC Framework

A sustainable GRC framework needs more than policies or a software platform. Its strength depends on four elements working together.

1. People: building a risk-aware culture

Even well-designed controls fail when responsibilities are unclear or management does not act on weaknesses. Organisations should name an owner for each significant risk across operations, finance, technology, human resources and procurement.

The priorities are straightforward:

  1. Assign ownership for each major risk and its controls.
  2. Train staff on the risks and procedures relevant to their roles.
  3. Provide a safe channel for reporting misconduct and control concerns.
  4. Define clear escalation routes and timelines.
  5. Have senior management model the standards it expects.

2. Process: embedding risk management into operations

Processes turn governance policy into daily controls. Risk assessments and control activities should sit inside core workflows, not only in periodic reviews. The processes that most often need attention are:

  1. Procure-to-pay: vendor onboarding, approvals, conflicts of interest and payment verification.
  2. Order-to-cash: credit control, billing accuracy and collections.
  3. Hire-to-retire: onboarding, payroll changes and exits.
  4. Record-to-report: reconciliations, journal entries and the financial close.
  5. Fixed assets and capital expenditure approvals.
  6. Treasury and financial management.
  7. Third-party and vendor risk.
  8. Information technology and cyber security.

SOPs, authority matrices, documented control ownership and regular exception reviews help keep these consistent across business units.

3. Technology: enabling data-driven risk intelligence

Technology improves how risk information is collected, how controls are monitored and how exceptions are investigated. Spreadsheets, manual evidence collection and periodic reporting make it hard to spot emerging issues. Integrated GRC platforms, analytics and automation can connect risk registers, controls, audit findings, compliance tasks and remediation tracking.

Data-driven monitoring can flag, for example:

  • Duplicate vendor payments.
  • Transactions above approval limits.
  • Unauthorised changes to master data.
  • Unusual journal entries and repeated control overrides.
  • Delays in account reconciliations.

Artificial intelligence can help identify patterns across large datasets, but it needs reliable data, cybersecurity safeguards, model governance and human oversight. Technology should improve the quality and timeliness of information, not replace professional judgement or management accountability.

4. Assurance: validating that controls work

Management and the board need evidence that controls are designed properly and operate as intended. Internal audit, external auditors and other independent providers each contribute within their own scope, and the National Financial Reporting Authority oversees audit quality for specified classes of companies. Coordinated assurance planning reduces gaps and duplication and directs resources to significant risks.

Lines of Defence: From the Three Lines Model to a Five-Line View

The reference point most boards use is the Institute of Internal Auditors’ Three Lines Model, updated in July 2020 from the earlier Three Lines of Defense. It describes the governing body’s oversight, management’s roles (first and second line) and internal audit as the independent third line. It stresses that internal audit’s independence from management responsibilities is essential to its objectivity. The model is voluntary guidance and should be adapted to the organisation.

Some organisations extend this into a five-line view to show external assurance providers and regulators as well. This is a practitioner variant and not a prescribed standard, so use it only if it helps your governance conversation.

Line Who Role
First Business management and operations Own risks, run controls, follow procedures and fix weaknesses
Second Risk, compliance, information security and other specialist functions Set methods, advise, monitor exposures and challenge business practices
Third Internal audit Provide independent and objective assurance and report to the audit committee
Fourth (extended view) External assurance providers, such as statutory auditors and independent assessors Provide assurance within the scope of their engagements; they do not replace management’s responsibility
Fifth (extended view) Regulators and external stakeholders Set and enforce requirements and shape expectations through oversight

Enterprise Risk Management: A Practical Process

ERM is an organisation-wide way of identifying, assessing and responding to risks that affect objectives. Widely used references include the COSO Enterprise Risk Management framework and ISO 31000. A practical ERM cycle follows these steps.

  1. Set the context: objectives, risk appetite and the scope of the exercise.
  2. Identify risks across strategy, operations, finance, technology, compliance and third parties.
  3. Assess each risk for likelihood and impact, with a consistent scale.
  4. Prioritise risks so attention goes to the few that matter most.
  5. Decide the response: avoid, reduce, transfer or accept.
  6. Assign an owner and agree the controls and actions.
  7. Monitor through indicators and report to management, the risk committee and the board.
  8. Review the framework periodically and after significant changes.

An illustrative risk register extract

Risk area Example risk Typical control Monitoring indicator
Procurement Payment to a fictitious or conflicted vendor Vendor onboarding checks and independent approval Exceptions in vendor master changes
Financial reporting Misstatement through unsupported journal entries Journal review and monthly reconciliations Reconciliation ageing
Technology Unauthorised access to critical systems Access reviews and privileged-user monitoring Open access exceptions
Third party Supplier failure disrupts delivery Supplier assessment and contingency sourcing Share of spend with single-source vendors
Compliance Missed statutory filing Compliance calendar with named owners Late or missed filings

The Role of Internal Audit in a GRC Programme

Management owns risks and controls. Internal audit provides independent and objective assurance on whether governance, risk management and controls are effective. The points below are where it adds the most value.

Risk-based planning

The audit plan should reflect the organisation’s risk profile, strategic priorities, operational changes and emerging threats. Periodic risk assessments direct audit effort to areas where independent assurance matters most.

Control testing and internal financial controls

Internal audit evaluates the design and operating effectiveness of controls and compliance with policies. For internal financial controls, this usually means documenting risk and control matrices and testing controls for both design and effectiveness, which prepares the company for the statutory auditor’s reporting under the Companies Act.

Root-cause analysis

A good audit report explains why a control failed, not only that it failed. Unclear ownership, poor supervision, weak process design and system configuration problems are common root causes, and fixing them prevents repeat findings.

Data analytics and continuous auditing

Where the data allows, analytics can widen coverage and surface unusual transactions and repeat exceptions. Internal audit can review the reliability of monitoring arrangements while staying separate from management’s operating responsibilities.

Independence and the conflict rule

Internal audit must stay objective and should not own or operate the controls it audits. Under section 144 of the Companies Act, 2013, a company’s statutory auditor cannot also provide internal audit services to that company, so the appointment of internal auditors should be reviewed for independence.

In-house, outsourced and co-sourced models

Model Strength Consider when
In-house Deep knowledge of the business and quick access You have scale and the skills to staff a full function
Outsourced Independence, breadth of expertise and flexible capacity You lack a dedicated team or need specialist skills
Co-sourced Combines internal knowledge with external specialists You want specialist support on specific areas such as IT or analytics

Businesses that want to share capacity with an external team can explore outsourcing support alongside advisory work.

Cyber and Data Protection Risk

Cyber and data risks now sit at the centre of enterprise risk. The CERT-In directions require specified cyber incidents to be reported within six hours of noticing them, and the Digital Personal Data Protection Rules, 2025 require a data fiduciary to intimate a personal data breach to the Data Protection Board without delay and follow with a detailed report within 72 hours. The Rules commence in phases, so check the current timeline on the MeitY website.

The control implications are practical. Maintain an incident response plan, test it, know who decides on external reporting, keep logs, and review third-party processors who hold personal data. For listed entities, the SEBI Regulation 21 mandate covers cyber security within the risk management committee’s remit.

From Compliance to Continuous Risk Intelligence

Most organisations do not leap to advanced analytics in one step. A realistic path moves through four stages, and not every organisation needs to reach the last one.

Stage Characteristics
1. Traditional compliance Focus on obligations, documented policies, periodic audits and manual control checks
2. Integrated risk management Risk assessments, compliance activities, controls and assurance plans are aligned across functions
3. Data-driven GRC Integrated systems, analytics and automated reporting give timely visibility of risk and control performance
4. Continuous and predictive intelligence Where data quality and governance allow, advanced analytics support early warning and forward-looking assessment

Illustrative Scenarios

These examples are simplified and do not describe any particular client.

Scenario 1: A fast-growing manufacturer with weak procurement controls

A company adds plants and vendors quickly. Purchase approvals vary by site and vendor master data is edited by several people. A process risk assessment and procure-to-pay review would document the actual flow, define approval limits, restrict master data changes and set monitoring for duplicate payments.

Scenario 2: A newly listed company building its risk committee

The company must constitute a risk management committee and a documented policy. It needs a risk register, defined risk appetite, reporting to the committee twice a year at minimum, and a clear approach to cyber security risk. Advisory support can help design the framework and reporting calendar.

Scenario 3: A group preparing for an acquisition

The buyer wants to understand the target’s control environment before closing. A diagnostic review of financial close, related-party dealings and key controls helps to price known exposures and plan post-deal integration. Related transaction support is described under mergers and acquisitions.

Key GRC Priorities for CEOs, CFOs and Audit Committees

Senior leaders should judge GRC by the value it delivers, not by the number of policies written. Five priorities help.

  1. Align GRC with strategy. Build risk thinking into planning, capital allocation, expansion and transformation initiatives.
  2. Strengthen risk ownership. Define who owns each significant risk, which controls manage it and what happens when a control fails.
  3. Improve risk visibility. Give management timely and actionable information on significant risks, weaknesses and remediation progress.
  4. Invest in technology deliberately. Adopt tools against defined needs, data governance requirements and measurable benefits.
  5. Evaluate assurance effectiveness. Give the board and audit committee visibility of assurance coverage, independence, significant findings and corrective actions.

How to Measure GRC Effectiveness

Use indicators that show whether controls are working. Read them against the organisation’s risk appetite, business model and maturity.

Indicator What it tells you
Share of critical risks with named owners Whether accountability is real
Time taken to remediate high-risk findings Whether management acts on audit results
Recurrence of significant control deficiencies Whether root causes are being fixed
Share of key controls operating effectively Quality of the control environment
Compliance exception trends Whether the compliance process is improving
Timeliness of risk reporting to management Quality of risk information
Coverage of critical processes by risk assessments Gaps in visibility
Results of continuity and incident response exercises Preparedness for disruption

A high number of completed audits does not, on its own, show effective risk management. Better evidence is fewer repeat control failures, faster remediation, stronger ownership and clearer visibility of significant exposures.

How to Choose a Risk Advisory or Internal Audit Provider

The selection decision affects the quality of assurance you receive. Use this sequence.

  1. Confirm independence: the provider must not be your statutory auditor for the same company, and should not take on management responsibilities.
  2. Check qualifications and standards: ask who leads the work, their credentials and the standards they follow.
  3. Look for relevant experience in your sector and process areas.
  4. Ask how risk-based plans are built and how findings are tracked to closure.
  5. Understand the use of data analytics and the controls around client data.
  6. Review the scope, deliverables, reporting lines and fees in writing.
  7. Check that the team can support the audit committee and board reporting you need.
  8. Ask how the provider will help you move from findings to sustainable fixes, not only report exceptions.

How SBC Supports Risk Advisory Services in India

Steadfast Business Consulting LLP (SBC) offers risk advisory under its Financial and Risk Advisory Services. The published governance, risk and compliance offerings include enterprise risk management, internal audit transformation, outsourcing or co-sourcing, control testing, SOP development and business process improvement. SBC also lists internal audit, internal financial controls compliance, risk assessment, process and operational audits, diagnostic reviews, cost optimisation and forensic audit and investigations among its services.

Depending on the organisation’s needs, support may include:

  1. Enterprise risk management: assessing business risks and strengthening risk management processes.
  2. Internal audit services: independent and objective reviews of systems, processes and controls.
  3. Internal financial controls: designing the framework, documenting risk and control matrices and testing controls for design and effectiveness.
  4. SOP development: documenting processes, responsibilities and control requirements.
  5. Process and operational reviews: identifying gaps, inefficiencies and improvement opportunities.
  6. Internal audit transformation: moving to a more risk-focused, structured and data-driven audit approach.

Where a business also needs finance leadership, SBC’s virtual CFO services can sit alongside risk work. The right scope depends on the organisation’s risk profile, operating model, regulatory environment and management priorities, and independence requirements should be checked before any engagement.

Frequently Asked Questions About Risk Advisory, GRC and Internal Audit

1. What are risk advisory services?

Risk advisory services help organisations identify, assess and manage business risks, evaluate internal controls, strengthen governance and improve compliance. Depending on the provider and engagement, they may include enterprise risk management, internal audit, control testing, process documentation and business process improvement.

2. What is Governance, Risk and Compliance (GRC)?

GRC is an integrated approach that aligns governance, risk management and compliance activities with business objectives. It helps organisations set accountability, manage risks, monitor controls and meet applicable requirements.

3. Why is a GRC framework important for businesses?

A GRC framework improves risk visibility, strengthens internal controls, supports compliance, clarifies responsibilities and helps management make informed decisions. It also improves coordination between management, risk functions and assurance providers.

4. What is Enterprise Risk Management (ERM)?

ERM is an organisation-wide approach to identifying, assessing, prioritising and responding to risks that may affect strategic and operational objectives. It helps management see significant risks across functions instead of looking at each in isolation.

5. Is a risk management policy mandatory for Indian companies?

Section 134(3)(n) of the Companies Act, 2013 requires the board’s report to include a statement on the development and implementation of a risk management policy. The top 1,000 listed entities by market capitalisation must also constitute a Risk Management Committee under Regulation 21 of the SEBI LODR Regulations. Check applicability for your entity.

6. Which companies must have an internal auditor?

Under section 138 of the Companies Act, 2013 read with Rule 13 of the Companies (Accounts) Rules, 2014, listed companies and unlisted public and private companies that cross prescribed thresholds must appoint an internal auditor. Verify the current thresholds on the MCA website.

7. Can the statutory auditor also be the internal auditor?

No. Section 144 of the Companies Act, 2013 prevents a statutory auditor from providing specified services, including internal audit, to the company it audits.

8. What is the role of internal audit in GRC?

Internal audit provides independent and objective assurance on governance, risk management and internal controls. It evaluates control effectiveness, identifies weaknesses and recurring issues, and reports to management and the audit committee while keeping its independence.

9. What are the lines of defence in risk management?

The IIA’s Three Lines Model describes governing body oversight, management’s first and second line roles, and internal audit as the third line. Some organisations extend this into five lines by adding external assurance providers and regulators. The model is guidance and should be adapted to the organisation.

10. How can technology improve GRC?

Integrated GRC platforms, analytics and automation can improve risk reporting, monitor control performance, identify unusual transactions and track remediation. AI-enabled tools may help with analysis when supported by reliable data, governance and human oversight.

11. How can a business measure GRC effectiveness?

Use indicators such as critical-risk ownership, control effectiveness, remediation timelines, recurring findings, compliance exceptions and the quality and timeliness of risk reporting. Interpret them against the organisation’s risk appetite and objectives.

12. How can SBC support GRC and internal audit initiatives?

SBC offers financial and risk advisory services that include enterprise risk management, internal audit transformation, control testing, SOP development and business process improvement. The scope can be aligned with an organisation’s requirements and risk priorities.

Conclusion: Building Resilience Through Risk Advisory

Risk advisory services in India help organisations turn governance, risk management and compliance into a working system rather than a set of documents. When people, processes, technology and assurance are connected, accountability is clearer, risk visibility improves and decisions are better informed.

The objective is not more controls for their own sake. It is smarter controls, clear ownership, timely risk information and effective oversight. If you would like to review your governance, risk management and internal control arrangements, you can contact the SBC team to discuss your requirements.

Disclaimer

This article is provided for general informational and educational purposes only. It should not be considered legal, tax, financial or professional advice. Laws, regulations, thresholds and timelines, including those under the Companies Act, 2013, the SEBI Listing Regulations, the CERT-In directions and the Digital Personal Data Protection Act, 2023 and Rules, 2025, may change. Readers should verify the latest information from the relevant government and official sources, and should consult a qualified professional for advice specific to their circumstances. Examples and scenarios are simplified illustrations and do not describe any actual client.

CategoriesAudit

Definitive Guide to Modernizing the Risk and Control Matrix | 90-Day Roadmap

SBC | Audit & Assurance | Risk Advisory

Modernizing the Risk and Control Matrix (RCM): A 90-Day Roadmap to Turn an Audit Burden into a Strategic Advantage

Written by: Sanjeeb Dey | Director – Audits & Assurance | SBC

Quick answer: A Risk and Control Matrix (RCM) is a structured record that links each business objective to its material risks, the controls that mitigate them, the people accountable for them and the evidence that shows they work. Modernizing an RCM means removing duplicate and obsolete controls, naming accountable roles, defining evidence up front and testing high-volume controls with data. It does not mean having fewer controls for their own sake. Legally required controls stay, and the aim is better risk coverage with less friction.

Most finance and audit teams I speak to describe their RCM the same way: it is a large spreadsheet that gets updated when the auditors ask for it. It is accurate on the day it is signed off and out of date soon afterwards. Controls pile up, owners are listed by department, and nobody can say with confidence which risks are covered twice and which are not covered at all.

That is a missed opportunity. A well-built RCM answers a question that management, the audit committee and the auditors all share: what can materially go wrong, what stops or detects it, who owns the response, and what evidence shows the control is operating? This guide explains how to rebuild the RCM around those questions, how Indian law frames the requirement, and how to do it in 90 days. It sits within SBC’s wider work on risk advisory services in India.

What Is a Risk and Control Matrix (RCM)?

An RCM documents, in one structure, the relationship between what the business is trying to achieve, what could prevent it, and how the organisation manages that exposure. The COSO Internal Control – Integrated Framework treats internal control as relevant to operations, reporting and compliance, which is a useful reminder that the RCM is a management tool first and an audit document second.

A modern RCM links five things in sequence: business objective, risk, control, evidence and assurance. The sequence matters because it forces every control to justify itself against a risk, and every assurance conclusion to rest on evidence.

RCM field Question it answers Example
Business objective What is the process meant to achieve? Pay suppliers accurately and on time
Risk statement What could go wrong, and with what consequence? Duplicate invoices lead to overpayment and cash leakage
Control objective and description What does the control do about the risk? System blocks payment of an invoice with the same vendor, number and amount
Control type and nature Is it preventive, detective or corrective, manual or automated? Preventive, automated
Frequency How often does it operate? Every invoice
Owner and reviewer Who performs it, and who reviews it? Accounts payable lead; finance controller
Evidence What proves it operated? System log of blocked invoices and manual overrides
Testing approach and exception criteria How is it tested, and what counts as a failure? Population test of override log; any unapproved override is an exception
Remediation owner and residual risk Who fixes failures, and what risk remains? Head of procurement; low

Not every organisation needs every field at the same depth. The principle is to include enough structure to support management decisions without turning the RCM into an encyclopedia.

Why Indian Companies Need a Modern RCM

There is no statutory form called an RCM in India. The legal requirement is about internal financial controls, and the RCM is the usual way companies document and evidence them. The anchors below show why the quality of that document matters.

Requirement Source Why it matters for the RCM
Directors of a listed company state that internal financial controls are adequate and operating effectively Section 134(5)(e), Companies Act, 2013 Directors need evidence behind the statement, not only a document
Board’s report covers the adequacy of internal financial controls with reference to the financial statements Rule 8(5)(viii), Companies (Accounts) Rules, 2014 The RCM supports the disclosure
Statutory auditor reports on internal financial controls over financial reporting Section 143(3)(i), Companies Act, 2013 Control design and operating evidence face external scrutiny
Internal audit for prescribed companies; scope, periodicity and methodology decided by the Audit Committee or Board Section 138 and Rule 13, Companies (Accounts) Rules, 2014 Internal audit can plan around the risk and control picture instead of a fixed annual cycle
Audit committee and risk oversight for listed entities SEBI LODR Regulations, 2015 Committees need exceptions and residual risk, not hundreds of control descriptions
Effective communication between statutory auditors and those charged with governance NFRA circular dated 7 January 2026 Better risk and control information improves that dialogue

The statutory text of the Companies Act is available on India Code, and ICSI publishes section-wise references such as section 138 and Rule 13. Listed entities should also read the SEBI LODR Regulations on audit committees and risk management, and the NFRA circular on auditor and audit committee communication. SBC’s note on NFRA’s auditor and audit committee communication series explains how this plays out in practice.

Section 138 applies to every listed company, and to unlisted public and private companies that cross thresholds on paid-up capital, turnover, borrowings or deposits measured against the preceding financial year. Rule 13(2) leaves scope, periodicity and methodology to the Audit Committee or Board. That discretion is what makes a risk-based and data-supported approach possible.

The Anatomy of a Broken RCM

Four patterns turn up in almost every RCM that has outgrown its usefulness.

1. Compliance becomes the architecture

Most RCMs start for good reasons: a new reporting requirement, a regulator’s request, an auditor’s observation. The trouble starts when every requirement becomes another row, another approval and another evidence request, and nobody steps back to ask what risk the whole structure manages.

Procurement is the usual example. A traditional matrix lists vendor onboarding approval, purchase-order approval, invoice verification, payment authorisation and periodic reconciliation. Each is valid. But the matrix may say little about the risks management actually worries about: vendor concentration, conflicts of interest, unauthorised commitments, duplicate vendors, or a change of supplier bank details just before payment. The matrix is full, but the risk view is thin.

The first principle of modernization is therefore to start with the risk, not the control. A control exists because a defined risk exists, and evidence exists because management needs to know the control operated.

2. Control bloat accumulates quietly

Control environments rarely get bloated in a single event. One year a reconciliation is added after an exception. The next year a second-level review is added after a missed approval. A system issue produces a manual spreadsheet check. Each decision looks reasonable. Five years later the company may be paying for several controls that detect the same failure after it has already happened.

A rationalization exercise asks four questions of every control:

  1. What risk does it mitigate?
  2. Is that risk still material?
  3. Does another control already give equivalent coverage?
  4. Can technology reduce the manual effort without weakening the control objective?

The answer may be to retain, redesign, consolidate, automate or remove the control, and the decision should rest on evidence. Rationalization is not a headcount exercise, and it should never be sold to management as a guaranteed saving.

3. Diffused ownership creates invisible gaps

“Finance owns it” is not a control owner, and neither is “IT owns it”. A department can be accountable for a process, but the RCM must say who performs the control, who reviews it, what evidence is retained and who fixes an exception. This also reflects the IIA Three Lines Model, which separates management’s responsibilities from independent internal audit assurance. The RCM should make those distinctions visible instead of folding ownership, oversight and assurance into one generic “owner” field.

4. Static maintenance produces a moving target

Systems, vendors, structures and regulations change between audit plans. A company can move to a new ERP, outsource payroll, acquire a business or add an AI-enabled workflow between two risk assessments. If the RCM is updated only when internal audit prepares its next annual plan, it describes a process that may no longer exist. The IIA Global Internal Audit Standards, effective from 9 January 2025, are principle-based for this reason: they expect the function to respond to organisational context and changing risk.

What a Modern Risk and Control Matrix Looks Like

Anchor every risk statement to a business objective

A weak risk statement is a label. A strong one explains the consequence for the business, which in turn makes the right preventive and detective controls easier to identify.

Weak statement Stronger statement
Invoices may be incorrect. Incorrect or duplicate supplier invoices may cause overpayment, misstated expenses and avoidable cash leakage.
Access may be misused. Unauthorised access to the ERP may allow changes to vendor bank details and fraudulent payments.
Assets may be missing. Untagged or unreconciled fixed assets may lead to misstated carrying values and undetected disposals.

The same logic applies to strategic objectives. A manufacturer improving production reliability should link equipment failure, maintenance gaps, inventory inaccuracy and supply interruption to that objective. A technology company growing through cloud products will probably find identity access, data integrity, third-party risk and change management among its core risks. ISO 31000 describes a common approach to identifying, analysing, evaluating, treating, monitoring and communicating risk, and the COSO Enterprise Risk Management framework connects risk with strategy and performance. Both support designing the RCM around the business as it runs today.

Distinguish preventive, detective and corrective controls

These three types serve different purposes and need different evidence and testing.

Control type Purpose Example Typical evidence
Preventive Stop the event before it occurs Role-based system access Access matrix and system configuration
Detective Identify a failure after it occurs Review of unusual privileged-user activity Review report, exceptions and sign-off
Corrective Restore the process and address the root cause Access-remediation workflow after a breach Ticket, root-cause note and closure approval

All three may be necessary, but a matrix that lists only detective controls in a high-risk process is telling you something. The ICAI Standards on Internal Audit include standards on internal controls, risk management, governance and compliance, and an RCM that makes the link between risk, control design and assurance explicit supports that professional conversation.

Make evidence part of the control design

The most common design weakness is describing what people should do without describing what proves they did it. “Finance reviews the vendor master monthly” is incomplete. A stronger version says what triggers the review, who performs it, which report is reviewed, which exceptions are investigated, where the evidence is kept and how the review is evidenced. The ICAI Technical Guide on Risk-Based Internal Audit discusses the relationship between risk and internal controls, including control activities such as review, approval, physical counts and segregation of duties. The control statement should describe the actual risk-mitigating activity, not just the intended policy outcome.

Control Rationalization: Reduce Complexity Without Reducing Coverage

Rationalization is often misread as control reduction. The sounder framing is coverage optimization. A control can be removed only when the risk is still adequately addressed by something else, when no legal or contractual requirement is compromised, and when the process owner and assurance team understand the change.

A practical review sorts every control into one of five buckets.

Bucket What it means Usual action
Critical key controls Directly mitigate a material risk Keep central to the RCM and test regularly
Supporting controls Help key controls work but are not themselves critical Keep in process documentation, outside the executive view
Duplicate controls Detect or prevent the same failure as another control Consolidate
Obsolete controls Address a risk or process that no longer exists Retire, with documented rationale
Technology candidates Rules-based, high-volume or data-rich Automate or move to continuous testing

Worked example: procure-to-pay

Suppose a company has seven controls in procure-to-pay. The first task is not to cut seven to four. It is to map each control to the risk it covers and ask what coverage would be lost without it. The decisions below are illustrative.

Control Main risk covered Review question Illustrative decision
Vendor onboarding approval Fictitious or conflicted vendors Is any other preventive control over vendor creation in place? Retain; add a conflict-of-interest check
Purchase-order approval Unauthorised commitments Is the authority matrix enforced by the system? Retain; enforce limits in workflow
Three-way match Overpayment, payment for goods not received Is the match system-enforced? Retain
Payment maker-checker Unauthorised or erroneous payment Is segregation of duties intact? Retain
Quarterly sample review of duplicate payments Duplicate payments If analytics tests every invoice, does the sample add coverage? Consolidate into analytics
Monthly manual review of vendor bank changes Fraudulent bank-detail changes Are changes blocked by workflow and approved independently? Redesign as a workflow control with an exception report
Quarterly procurement compliance review Policy deviations Which risks does it duplicate? Retain, scoped to exceptions

If there were no preventive control over conflicted vendor creation, removing a detective control in that area would open a gap. The rationale for each change matters as much as the revised matrix, because it lets internal audit, management and the audit committee understand why the control environment differs from last year.

Guardrails for rationalization

  1. Never remove a control that a law, regulation or contract requires.
  2. Retire a control only after confirming the risk is covered elsewhere or no longer exists.
  3. Record the reason for every removal, consolidation or redesign.
  4. Agree the change with the process owner before assurance teams are told.
  5. Do not present rationalization as a cost-saving promise.

Ownership and Accountability: From Department Names to Named Roles

A modern RCM identifies the operational owner, the reviewer where one is needed and the remediation owner for exceptions. Frequency should follow the risk, not habit: a high-risk control may need to operate continuously, while another may be monthly or event-triggered.

Role Responsibility Test of a good assignment
Control operator Performs the control Has the system access and training to do it
Reviewer Checks the control was performed and exceptions were handled Independent of the operator
Remediation owner Fixes failures and closes issues Has authority to approve the fix and escalate
Risk or compliance function Sets method and challenges the first line Does not operate the control
Internal audit Provides independent assurance Does not own the controls it assures

A control assigned to someone who cannot access the report, approve the exception or escalate a failure is not well designed. In automated environments, ownership may be shared across process owners, application owners, data teams and information security, but the accountability chain should still be explicit.

Continuous Monitoring: Moving Beyond the Annual Snapshot

Sampling remains appropriate where judgement, interviews or complex documentation are needed. High-volume, rules-based transactions are increasingly suited to automated testing, and that is where continuous monitoring becomes practical.

Four controls are natural starting points:

  1. Duplicate payments.
  2. Vendor master data changes.
  3. Transactions above delegated authority.
  4. System access that remains active after an employee exits.

These can often be written as rules and run against the full population. The result is not 100% assurance. It is broader detection coverage, faster exception identification and better use of human review time. SBC’s article on population testing versus audit sampling covers the difference in detail. The NIST Cybersecurity Framework 2.0 shows the same trend towards outcome-based risk management in security, and the same thinking applies to access, incident response, change management and third-party security controls in an RCM.

Continuous monitoring versus continuous auditing

Continuous monitoring Continuous auditing
Owner Management Internal audit
Position Embedded in the business process Independent of the process
Purpose Flag control breakdowns as they occur Provide ongoing independent testing of controls and transactions
Typical method Process-embedded alerts and dashboards Automated audit scripts and audit-owned dashboards

The distinction protects independence. Internal audit should not become the owner of controls it later needs to assure. A mature model uses both: management monitoring helps run the business, and internal audit tests independently whether governance, risk management and controls work as intended. For a deeper view of how internal audit makes that shift, read Is Internal Audit Ready for Continuous Risk Intelligence?

GRC Technology and Data: Fix the Taxonomy Before the Tool

A GRC platform can centralise risk registers, control libraries, ownership, testing, exceptions and remediation. But software does not create a mature control environment. If risk statements are unclear, moving them from Excel into a platform creates a more expensive spreadsheet. A sensible order of work is:

  1. Define what counts as a key control.
  2. Set evidence standards.
  3. Name control owners.
  4. Agree how exceptions are categorised and escalated.
  5. Only then decide which workflows benefit from technology.

Data quality matters as much as the interface. A dashboard showing zero exceptions is not reassuring if the data feed is incomplete, a business unit is excluded or a rule is misconfigured. Continuous monitoring therefore needs periodic validation of data completeness, rule logic, interfaces and exception handling. For asset-heavy businesses, SBC’s 360° Fixed Asset Management approach shows how capitalisation, tagging, reconciliation and physical verification create the transaction-level data that control monitoring depends on.

Connecting RCM Modernization to IFC, ICFR and SOX

For organisations working under internal financial controls, ICFR or SOX expectations, modernization must keep the controls that support financial reporting while improving how evidence and exceptions are managed. The goal is not a separate RCM for each framework. It is one coherent control architecture with clear mappings to each obligation.

In India this means treating the RCM as the supporting structure for the internal financial controls that directors, auditors and the audit committee must form a view on. For listed entities, it also helps leadership move from reviewing dozens of control descriptions to discussing the exceptions, residual risks and remediation priorities that matter. Evidence should also be usable by someone who was not involved in creating the control: source reports, approvals, exception logs, access records and remediation evidence should be kept in a consistent structure so a reviewer can follow the trail from transaction to conclusion.

The 90-Day RCM Modernization Roadmap

Treat this as a practical starting framework, not a universal timetable. Size, control maturity, data quality, technology architecture and regulatory complexity will decide how quickly each phase can be completed.

Phase Focus Output
Days 1–30 Rationalization and pruning Rationalized control inventory and prioritized gap list
Days 31–60 Calibration and accountability Revised RCM with owners, evidence standards and exception rules
Days 61–90 Continuous monitoring pilot Working monitoring rules, dashboard and remediation workflow

Days 1–30: Rationalization and pruning

The first month is about understanding what exists. Do not begin by buying software. Collect the control inventory across critical cycles and identify which controls are actually key to material risks.

  1. Inventory existing RCMs across finance, procurement, sales, HR, IT, operations and other critical processes.
  2. Map each material control to a clearly worded business risk and objective.
  3. Identify duplicate, overlapping, obsolete and low-value controls.
  4. Identify material risks that have no meaningful control coverage.
  5. Check whether process or system changes have made documented controls outdated.
  6. Classify controls as preventive, detective or corrective, and as manual, automated or hybrid.

Day 30 output: a rationalized control inventory and a prioritized gap list. Management should see where the control environment is overly complex and where the organisation is exposed.

Days 31–60: Calibration and accountability

In the second phase the surviving control set becomes operationally stronger. Recalibrate risk ratings, clarify ownership and standardise evidence. This is also the stage to test whether controls prevent the most important risks or merely document compliance after the fact.

  1. Define the control owner and reviewer for each key control.
  2. Confirm the frequency and any triggering events for each control.
  3. Specify the evidence expected and where it is retained.
  4. Review the balance of preventive and detective controls in high-risk processes.
  5. Identify controls suitable for automation or continuous testing.
  6. Define exception severity, escalation and remediation rules.

Day 60 output: a revised RCM that a process owner can operate, an auditor can test and management can understand.

Days 61–90: Continuous monitoring integration

Begin with a small number of high-volume, rules-based controls where reliable data exists and where exception detection will make a visible difference. Good pilots include duplicate payments, purchase-order compliance, vendor master changes and access removal after exit.

  1. Create read-only, governed data connections where appropriate.
  2. Build monitoring rules and validate them against known historical exceptions.
  3. Set thresholds so alerts are meaningful rather than excessive.
  4. Assign named owners to investigate and remediate exceptions.
  5. Build a dashboard showing open exceptions, ageing, repeat failures and remediation status.
  6. Revalidate data completeness, rule logic and workflow performance periodically.

Day 90 output: a working pilot. A pilot usually teaches more than a large programme launched without learning, because it exposes false positives, data limits, ownership gaps and workflow friction before the model is extended.

How to Measure Whether the Modernized RCM Is Working

The RCM itself should be measured, or modernization becomes another project that produces documents but not better risk management. A small scorecard works better than a long list of activity metrics.

Indicator How to measure What it tells you
Risk coverage Share of material risks mapped to at least one key control Whether significant risks are covered
Ownership clarity Key controls without a named owner and reviewer Whether accountability is real
Control efficiency Average number of controls per material risk, and the number retired or consolidated with reasons Whether duplication is falling
Evidence quality Time taken to retrieve evidence for a sample of controls Whether evidence is usable outside the process
Test coverage Share of key controls tested on the full population Breadth of detection
Exception handling Ageing of open exceptions and share closed on time Whether remediation gets stuck
Repeat findings Recurrence of the same significant deficiency Whether root causes are being fixed
Alert quality Proportion of alerts that turn out to be genuine exceptions Whether monitoring rules are well tuned
Currency Time taken to update the RCM after a major process or system change Whether the matrix is still current

Set the baseline in the first 30 days and review the scorecard each quarter. A high number of controls or tests is not evidence of maturity. Quality of risk coverage, clarity of ownership, reliability of evidence and speed of exception response are closer to the real management outcome.

Common Mistakes to Avoid During RCM Modernization

  1. Buying a GRC platform before fixing the risk and control taxonomy.
  2. Equating fewer controls with a better control environment.
  3. Assigning ownership to departments instead of accountable roles.
  4. Automating a poorly designed manual control without first validating the risk logic.
  5. Using dashboards that show activity but not risk significance or root cause.
  6. Assuming 100% population testing means 100% assurance.
  7. Letting internal audit become the operational owner of controls it later needs to assure.
  8. Ignoring legal, contractual or regulatory controls during rationalization.
  9. Failing to document why controls were removed, consolidated or redesigned.
  10. Updating the RCM once a year while the underlying process changes every month.

Practical Questions for Leadership

Question Why it matters
When did we last remove a control because the risk had gone away? A control that exists only because it always has may no longer give meaningful coverage
Can every key control be traced to a material business risk? If not, the matrix is activity-led, not risk-led
Can we name the individual who owns every key control? Department-level accountability is too slow when an exception needs action
Can internal audit get reliable evidence without chasing several teams? Ease of retrieving evidence is itself an indicator of control maturity
Which controls could be tested across the full population? High-volume, rules-based activities are natural candidates for automated monitoring
What changed in the RCM after our last major system or business-model change? A static RCM can be inaccurate even when it looks perfectly formatted

The Boardroom Value of a Modern RCM

A well-designed RCM gives the audit committee and senior management a more useful view of risk. Instead of pages of control descriptions, leadership can focus on four questions:

  1. Which material risks are increasing?
  2. Which key controls are failing?
  3. Which exceptions keep recurring?
  4. Where is remediation getting stuck?

That is a better conversation than whether the matrix has 400 or 600 rows. The long-term opportunity is risk intelligence: a regularly refreshed picture of where exposure is rising, where controls are failing and where management attention is needed. The accountability model stays the same. The RCM lets management manage, risk functions challenge and internal audit provide independent assurance.

How SBC Approaches RCM Modernization

SBC starts from the organisation’s risk profile and operating model, not from a technology product. The practical sequence is to understand the existing risk and control framework, find where coverage is duplicated or incomplete, define accountable owners, strengthen evidence and then introduce analytics where the data supports it.

This sits within SBC’s Financial and Risk Advisory Services, which cover enterprise risk management, internal audit transformation, outsourcing or co-sourcing, control testing, SOP development, business process improvement and internal financial controls compliance under the Companies Act, 2013. The aim is not to turn every process into an automated dashboard. It is to build an RCM that is proportionate to risk and useful to the business.

Independence deserves a word. Under section 144 of the Companies Act, 2013 a statutory auditor cannot provide internal audit services to the company it audits, and internal audit should not operate the controls it assures. Check these points before any engagement.

Frequently Asked Questions About the Risk and Control Matrix

1. What is a Risk and Control Matrix (RCM)?

An RCM is a structured record that links business objectives and risks to the controls designed to mitigate them, together with ownership, frequency, evidence and testing information.

2. What is the difference between an RCM and a risk register?

A risk register lists risks, their ratings and treatment plans. An RCM goes further by mapping each risk to specific controls, owners, evidence and tests. Many organisations keep both and link them.

3. Is an RCM mandatory in India?

No statute names a form called an RCM. However, the Companies Act, 2013 requires the board’s report to address the adequacy of internal financial controls, requires directors of listed companies to state that such controls are adequate and operating effectively, and requires the statutory auditor to report on internal financial controls over financial reporting. Companies commonly use an RCM to document and evidence those controls.

4. Why should companies modernize their RCM?

Processes, systems, regulations and risk profiles change. A static RCM becomes overly complex, outdated or disconnected from material risks, which weakens both management decisions and assurance.

5. Does modernizing the RCM mean removing controls?

Not necessarily. Modernization means improving risk coverage and reducing unnecessary complexity. Some controls are removed or consolidated, while others are redesigned or strengthened.

6. What should a modern RCM include?

At minimum: the risk statement, control objective, control activity, owner, reviewer where applicable, frequency, evidence, exception criteria and remediation responsibility. Organisations may add risk ratings, systems, testing method and residual risk.

7. What is the difference between continuous monitoring and continuous auditing?

Continuous monitoring is a management activity embedded in operations. Continuous auditing is performed by internal audit using frequent or automated analysis to evaluate controls and transactions and provide independent assurance.

8. Can every control be automated?

No. Controls involving professional judgement, complex investigations, qualitative assessment or nuanced walkthroughs may still need human testing and review.

9. Does 100% population testing give 100% assurance?

No. Automated testing still depends on complete and reliable data, correct rule configuration, functioning interfaces and effective exception handling.

10. How long does RCM modernization take?

A 90-day roadmap is a reasonable starting framework, but the actual duration depends on the organisation’s scale, control maturity, systems, data quality and regulatory requirements.

11. Who owns the RCM?

Management owns the risks, the controls and the RCM that documents them. Internal audit uses the RCM to plan and perform independent assurance, and should not own the controls it assures.

12. How often should an RCM be updated?

Review it at least once a year and after any major system, process, vendor, structure or regulatory change. Event-driven updates matter more than the calendar.

Conclusion: The Future Is a Smarter RCM

A Risk and Control Matrix should help the business understand and manage risk. It should not exist because an auditor once asked for a spreadsheet. The strongest RCMs make the relationship between objectives, risks, controls, evidence and accountability visible and usable.

Modernization is less about digitizing the document and more about redesigning the control environment around risk. Rationalize what is redundant. Strengthen what is material. Clarify who owns what. Automate where data and logic are reliable. Keep deep-dive audit work where human judgement is essential. The organisations that do this well will not be the ones with the largest RCM. They will be the ones whose RCM tells management, clearly and quickly, what matters, what is changing and where action is needed.

A question for leadership: is your RCM mainly an audit requirement, or is it an operating tool that management uses to understand risk and protect the business? If you would like to review yours, you can contact the SBC team.

Disclaimer

This article is provided for general informational and educational purposes only. It should not be considered legal, tax, financial or professional advice. Laws, regulations, thresholds and professional standards, including those under the Companies Act, 2013, the SEBI Listing Regulations and NFRA circulars, may change. Readers should verify the latest information from the relevant government and official sources, and should consult a qualified professional for advice specific to their circumstances. Examples and decisions shown in this article are simplified illustrations and do not describe any actual client.